GaintLogisticGaint Logistic Private Limited

Contact

Talk to us

Tell us what you ship and how much of it, and we will come back with a rate card. Or just call — somebody picks up.

Phone
0120 415 8088
Email
care@gaintlogistic.com
Support
24x7 for live shipments

Send an enquiry

It reaches our sales desk directly — not an inbox somebody checks on Monday.

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Our offices

  • Noida · Head Office
    A-190, Sector 69, Noida, Uttar Pradesh 201301
  • Kolkata · Office
    98/A/1, Suren Sarkar Road, Opposite Krish Medical, Kolkata, West Bengal 700010
  • Lucknow · Office
    S277, Mubarak Glasses, Transport Nagar, Lucknow 226012
  • Mumbai · Office
    Building no BA, Gala no 5, Ground Floor, Radhe Krishna Industrial Park, Mumbai–Nashik Expressway, Bhiwandi, Thane, Maharashtra 421302
  • Patna · Office
    Ground Floor, 59, MIGH, Lohiya Nagar, Opposite Indian Oil Petrol Pump, Kankarbagh, Patna, Bihar 800020
  • Ranchi · Office
    H. No. 157/A, Kadru Kumhar Toli, Near New Overbridge, Argora, Ranchi, Jharkhand 834002

FAQ

Questions we get asked

How soon can I start shipping?+

Create an account, add a pickup location and your KYC, and you can book the same day. Our team calls every new account to set rate cards up with you.

Do you cover my pin code?+

We deliver to over 27,000 pin codes in India and 220+ countries. The serviceability check in the dashboard answers for a specific lane, carrier by carrier.

How does COD remittance work?+

COD collected by the carrier is reconciled against your orders and remitted to your bank on an agreed cycle. Every remittance is itemised against the AWBs it covers.

What happens when a delivery fails?+

It is raised as an NDR with the reason the carrier reported. You can give re-attempt instructions from the dashboard, and we push them back to the carrier.

Can I integrate with my website?+

Yes. There is an API for creating orders, tracking, checking serviceability and getting a rate quote before you book. Your API keys live in the merchant portal under Developer API.

Do you handle returns?+

Yes — both RTO (an undelivered parcel coming back) and reverse pickup (a customer returning something). Returned stock is received at our warehouse and handed back to you with proof.